Customer Service

The customer service department at Menzner Hardwoods is able to assist you with new orders, product questions, quotations, special projects, and shipping information. If you currently have orders placed with us and have questions, please have your order acknowledgment available when calling in. The customer service department is available to you Monday through Friday from 6:00 AM to 4:00 PM CST. Our toll-free number is 1-800-257-1284.


Scott Dunst
Manager, Customer Service
Email Scott

When to call our Customer Service Department:

  • Questions regarding product offering
  • Pricing information
  • Trying to locate a dealer closest to your location
  • Wanting to plan an order
  • Checking on the status of your order
  • Questions or concerns regarding your order
  • If you are looking for a profile not found on our website
  • Lead-time and product availability
  • Looking for moulding design options